This Policy embodies the values of AFROSAI-E and demonstrates our commitment to creating a fair and pleasant workplace for all staff, in compliance with international good practice. It is also intended to contribute towards reducing the likelihood of abuse and ensuring that all complaints are handled fairly, consistently and concluded on.

This policy on complaints against AFROSAI-E is intended to facilitate compliance with paragraphs 55 and 56 of the International Standard on Quality Control 1 (ISQC1), and the Protected Disclosures Act, 2000 (PDA) excluding complaints relating to section 8 of the PDA. The proper implementation and enforcement of the policy will ensure that complaints against AFROSAI-E and its staff are dealt with in a responsible manner.